Delivery & Returns

Delivery & Returns


Sneakers Cloud ships orders daily from Monday through Saturday, with the exception of domestic holidays. After receiving the order, it normally takes 25-50 days to deliver the order at your door step. In such cases or products, we always mention in the product description, so kindly check about delivery timing in case it does matter to you.

We encourage you to contact us with any questions or concerns regarding any of the goods we carry at Sneakers Cloud prior to placing your order. While comfort preferences vary with each individual, Sneakers Cloud will always provide the best available information to ensure that you are entirely satisfied with your purchase.  

All the products data which are uploaded for testing will not be treated as a order and no product or service or any other offer will be offered against the order placed for testing product data.



All sales with Sneakers Cloud are final. Sneakers Cloud is a consignment marketplace, meaning all items we carry and offer on this site are provided by independent owners. Once an item sells, either online or in one of our stores, the owner receives payment for their merchandise. Because of this, we are unable to process returns or exchanges.

Overall final decision will be taken by us. If you receive any defected item, fake or counterfeit, wrong size then we will surely review it and exchange it. Customer satisfaction is our priority. However we are not bound to refund or return or change.

If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please e-mail us before committing to purchase.